Q-POL-01

Veloris’ shared values shape everything we do—how we deliver results matters as much as what we achieve. Our vision is to power a connected, sustainable world through responsible practices and advanced technology.

Across the UK and Europe, Veloris provides advanced energy storage solutions for automotive, commercial, marine, motorcycle, leisure, industrial, and Battery Energy Storage System (BESS) markets. We operate to the principles of ISO 9001:2015 across all sites, even where formal certification is not held, ensuring efficient, reliable operations and continual improvement.

Our Quality Commitments and Goals

• Place customers’ needs and expectations at the centre of everything we do, delivering the highest standard of service.
• Senior Management provide visible commitment and leadership in implementing and maintaining our Quality Management principles.
• Use embedded systems to capture customer satisfaction, analyse findings, and act promptly to enhance service.
• Minimise nonconformities by monitoring product and service performance through KPIs and Supplier Evaluations.
• Apply a process-driven and risk-based approach to decision-making, driving operational excellence and continual improvement.
• Empower our people to deliver excellent service and strengthen relationships with customers, suppliers, and stakeholders.
• Provide the necessary resources and emphasise the importance of effective quality management practices.
• Identify and manage risks that could impact our products, services, or activities, setting objectives aligned with Veloris’ strategic vision.
• Make this policy available to all employees and, upon request, to interested external parties.
• Ensure that quality principles—Customer Focus, Leadership, Engagement of People, Process Approach, Continuous Improvement, Evidence-based Decision Making, and Relationship Management—are integrated into our culture.

Overall responsibility for our Quality Management approach rests with the Chief Executive Officer. Together with every employee across Veloris, we are committed to maintaining and improving our systems, delivering outstanding service, and upholding the values that define our organisation.

Russell McBurnie – CEO