Quality Assurance
Quality Assurance
In order to meet and exceed the requirements of our customers in a cost-effective manner, Veloris operates a Quality Assurance System aimed at ensuring a ‘Right First time Approach’. As part of this approach, all of our employees recognise and accept the high standard of their own contribution to customer service and quality.
Quality Commitment
Veloris recognises that quality objectives can only be achieved through strong cooperation and commitment from our employees, customers, and suppliers. We have a robust Quality Policy in place, and we will ensure that appropriate resources are available to meet agreed customer requirements and uphold the standards set out in this policy. To support the continued success of our business, we are committed to operating in a systematic, organised, and cost-effective manner that focuses on meeting customer needs and expectations.
Where applicable, our operational systems are aligned with the principles of ISO 9001:2015, and our certified locations maintain documented processes within their Quality Management System. All personnel are required to follow the relevant procedures, work instructions, and standards that apply to their site and role.
To achieve our objectives, we will:
- Work closely with customers to ensure clear and realistic expectations.
- Work closely with suppliers so they understand and can meet our requirements.
